.page-faq {
  background: var(--ink);
  color: var(--fog);
  overflow-x: hidden;
}

.page-faq img {
  max-width: 100%;
  height: auto;
  display: block;
}

.page-faq .section {
  padding: 48px 0;
}

.page-faq .faq-band--light {
  background: var(--fog);
  color: var(--ink);
}

.page-faq .faq-band--dark {
  background: var(--ink-2);
  color: var(--fog);
}

.page-faq .lead {
  font-size: 16px;
  line-height: 1.8;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-head {
  position: relative;
  overflow: hidden;
  padding: 24px 0 48px;
  background: var(--ink);
  border-bottom: 1px solid var(--line-dark);
}

.page-faq .faq-head::after {
  content: "";
  position: absolute;
  top: -24%;
  right: -22%;
  width: min(640px, 78%);
  height: 156%;
  background: linear-gradient(158deg, rgba(0, 194, 168, 0.26) 0%, rgba(0, 194, 168, 0.04) 54%, rgba(255, 90, 42, 0.12) 100%);
  clip-path: polygon(48% 0, 100% 0, 100% 100%, 0 100%);
  pointer-events: none;
}

.page-faq .faq-head .container {
  position: relative;
  z-index: 1;
}

.page-faq .faq-head .crumbs,
.page-faq .faq-head .crumbs a {
  color: var(--steel);
  font-size: 12px;
  text-decoration: none;
}

.page-faq .faq-head .crumbs a:hover {
  color: var(--mint);
}

.page-faq .faq-head-grid {
  display: grid;
  gap: 32px;
  margin-top: 24px;
}

.page-faq .faq-h1 {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(30px, 6.4vw, 58px);
  line-height: 1.06;
  letter-spacing: -0.035em;
  color: var(--fog);
  max-width: 16ch;
}

.page-faq .faq-lead {
  margin: 18px 0 0;
  max-width: 56ch;
  color: var(--steel);
}

.page-faq .faq-head-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
}

.page-faq .faq-head-actions .btn-ghost {
  border-color: var(--line-dark);
  color: var(--fog);
}

.page-faq .faq-head-actions .btn-ghost:hover {
  border-color: var(--mint);
  color: var(--mint);
}

.page-faq .faq-toc {
  border: 1px solid var(--line-dark);
  border-top: 3px solid var(--mint);
  background: var(--ink-2);
  padding: 18px 18px 20px;
}

.page-faq .faq-toc-title {
  margin: 0;
  font-size: 12px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--mint);
}

.page-faq .faq-toc-list {
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
}

.page-faq .faq-toc-list a {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 10px 0;
  border-bottom: 1px solid var(--line-dark-soft);
  color: var(--fog);
  font-size: 14px;
  line-height: 1.5;
  text-decoration: none;
  transition: color 0.18s var(--ease);
}

.page-faq .faq-toc-list a .mono {
  font-size: 11px;
  color: var(--mint);
  flex: none;
}

.page-faq .faq-toc-list a:hover {
  color: var(--lime);
}

.page-faq .faq-toc-note {
  margin: 14px 0 0;
  font-size: 12px;
  line-height: 1.7;
  color: var(--steel);
}

/* ---------- 章节通用 ---------- */

.page-faq .faq-sec-head {
  max-width: 62ch;
  margin-bottom: 30px;
}

.page-faq .faq-sec-head .eyebrow {
  color: var(--mint);
  font-size: 12px;
  letter-spacing: 0.14em;
}

.page-faq .faq-band--light .faq-sec-head .eyebrow {
  color: var(--mint-deep);
}

.page-faq .faq-sec-head .title-lg {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(24px, 4.4vw, 38px);
  line-height: 1.14;
  letter-spacing: -0.03em;
}

.page-faq .faq-sec-head p {
  margin: 14px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: inherit;
  opacity: 0.86;
}

/* ---------- 场景定位 ---------- */

.page-faq .faq-scenes {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-scene {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  gap: 6px 14px;
  padding: 22px 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-scene-no {
  display: grid;
  place-items: center;
  width: 32px;
  height: 32px;
  border: 1px solid var(--line);
  color: var(--mint-deep);
  font-size: 12px;
}

.page-faq .faq-scene-body h3 {
  margin: 2px 0 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 18px;
  line-height: 1.4;
  letter-spacing: -0.01em;
  color: var(--ink);
}

.page-faq .faq-scene-body p {
  margin: 8px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--slate);
}

.page-faq .faq-scene-link {
  grid-column: 2;
  justify-self: start;
  display: inline-block;
  margin-top: 4px;
  padding-bottom: 2px;
  border-bottom: 1px solid var(--mint-deep);
  color: var(--mint-deep);
  font-size: 13px;
  font-weight: 700;
  text-decoration: none;
}

.page-faq .faq-scene-link:hover {
  color: var(--orange);
  border-bottom-color: var(--orange);
}

/* ---------- 检索三步 ---------- */

.page-faq .faq-figure {
  margin: 0 0 8px;
}

.page-faq .faq-figure img {
  width: 100%;
  border: 1px solid var(--line-dark);
  object-fit: cover;
}

.page-faq .faq-figure .media-caption {
  margin-top: 10px;
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--steel);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 28px 0 0;
  padding: 0;
}

.page-faq .faq-step {
  display: grid;
  gap: 10px;
  padding: 22px 0;
  border-top: 1px solid var(--line-dark);
}

.page-faq .faq-step-no {
  font-size: clamp(24px, 4vw, 32px);
  line-height: 1;
  color: var(--mint);
}

.page-faq .faq-step-body h3 {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 19px;
  line-height: 1.4;
  letter-spacing: -0.01em;
  color: var(--fog);
}

.page-faq .faq-step-body p {
  margin: 10px 0 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--steel);
}

.page-faq .faq-code {
  margin: 14px 0 0;
  padding: 14px 16px;
  background: var(--ink);
  border: 1px solid var(--line-dark);
  border-left: 3px solid var(--lime);
  color: var(--lime);
  font-family: var(--font-mono);
  font-size: 13px;
  line-height: 1.7;
  white-space: pre-wrap;
  word-break: break-word;
  overflow-x: auto;
}

.page-faq .faq-range {
  display: flex;
  align-items: center;
  gap: 0;
  max-width: 280px;
  margin-top: 16px;
}

.page-faq .faq-range-dot {
  width: 8px;
  height: 8px;
  background: var(--mint);
  flex: none;
}

.page-faq .faq-range-line {
  flex: 1;
  height: 1px;
  background: var(--line-dark);
}

.page-faq .faq-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
}

.page-faq .faq-chip {
  padding: 6px 11px;
  border: 1px solid var(--line-dark);
  color: var(--steel);
  font-size: 12px;
  letter-spacing: 0.02em;
  line-height: 1.4;
}

.page-faq .faq-chip.is-on {
  background: var(--lime);
  border-color: var(--lime);
  color: var(--ink);
  font-weight: 700;
}

.page-faq .faq-tip {
  margin: 28px 0 0;
  padding: 16px 18px;
  border-left: 3px solid var(--orange);
  background: rgba(255, 90, 42, 0.09);
  font-size: 14px;
  line-height: 1.8;
  color: var(--fog);
}

/* ---------- 侧栏第 2 项 ---------- */

.page-faq .faq-service-grid {
  display: grid;
  gap: 30px;
}

.page-faq .faq-service-text .title-lg {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(24px, 4.4vw, 38px);
  line-height: 1.14;
  letter-spacing: -0.03em;
  color: var(--ink);
}

.page-faq .faq-service-text .eyebrow {
  color: var(--mint-deep);
  font-size: 12px;
  letter-spacing: 0.14em;
}

.page-faq .faq-service-text > p {
  margin: 16px 0 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--slate);
}

.page-faq .faq-help-list {
  list-style: none;
  margin: 22px 0 0;
  padding: 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-help-list li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 12px 0;
  border-bottom: 1px solid var(--line);
  font-size: 14px;
  line-height: 1.7;
  color: var(--ink);
}

.page-faq .faq-help-list li .mono {
  flex: none;
  font-size: 11px;
  color: var(--mint-deep);
}

.page-faq .faq-service-text .btn {
  margin-top: 24px;
}

.page-faq .faq-service-figure {
  margin: 0;
  align-self: start;
}

.page-faq .faq-service-figure img {
  width: 100%;
  border: 1px solid var(--line);
  object-fit: cover;
}

.page-faq .faq-service-figure .media-caption {
  margin-top: 10px;
  font-size: 12px;
  line-height: 1.7;
  color: var(--slate);
}

/* ---------- 旧版本资料 ---------- */

.page-faq .faq-table-wrap {
  overflow-x: auto;
  border: 1px solid var(--line-dark);
}

.page-faq .faq-table {
  width: 100%;
  min-width: 540px;
  border-collapse: collapse;
  font-size: 14px;
}

.page-faq .faq-table th {
  padding: 13px 16px;
  background: var(--ink);
  border-bottom: 1px solid var(--line-dark);
  color: var(--steel);
  font-size: 11px;
  letter-spacing: 0.12em;
  font-weight: 700;
  text-align: left;
  white-space: nowrap;
}

.page-faq .faq-table td {
  padding: 16px;
  border-bottom: 1px solid var(--line-dark-soft);
  color: var(--fog);
  line-height: 1.75;
  vertical-align: top;
}

.page-faq .faq-table tr:last-child td {
  border-bottom: 0;
}

.page-faq .faq-table td .mono {
  color: var(--mint);
  font-size: 13px;
  white-space: nowrap;
}

.page-faq .faq-archive-note {
  margin: 18px 0 0;
  font-size: 13px;
  line-height: 1.8;
  color: var(--steel);
  max-width: 60ch;
}

/* ---------- 常见问题 ---------- */

.page-faq .faq-qa {
  max-width: 860px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--line);
  border-left: 3px solid transparent;
  transition: border-color 0.2s var(--ease), background-color 0.2s var(--ease);
}

.page-faq .faq-item[open] {
  border-left-color: var(--mint);
  background: rgba(0, 194, 168, 0.05);
}

.page-faq .faq-item summary {
  display: flex;
  align-items: baseline;
  gap: 14px;
  padding: 18px 14px 18px 16px;
  cursor: pointer;
  list-style: none;
  font-weight: 700;
  font-size: 15px;
  line-height: 1.6;
  color: var(--ink);
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary::after {
  content: "+";
  margin-left: auto;
  flex: none;
  font-family: var(--font-mono);
  font-size: 17px;
  line-height: 1;
  color: var(--mint-deep);
}

.page-faq .faq-item[open] summary::after {
  content: "\2212";
}

.page-faq .faq-q {
  flex: none;
  font-size: 11px;
  color: var(--mint-deep);
  letter-spacing: 0.06em;
}

.page-faq .faq-q-text {
  flex: 1;
  min-width: 0;
}

.page-faq .faq-a {
  padding: 0 16px 20px 42px;
  font-size: 14px;
  line-height: 1.85;
  color: var(--slate);
}

.page-faq .faq-a p {
  margin: 0;
}

.page-faq .faq-a p + p {
  margin-top: 10px;
}

/* ---------- 转人工 ---------- */

.page-faq .faq-handoff {
  background: linear-gradient(125deg, var(--ink) 0%, var(--ink-2) 100%);
  border-top: 1px solid var(--line-dark);
}

.page-faq .faq-handoff-grid {
  display: grid;
  gap: 32px;
}

.page-faq .faq-handoff .eyebrow {
  color: var(--mint);
  font-size: 12px;
  letter-spacing: 0.14em;
}

.page-faq .faq-handoff .title-lg {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(24px, 4.4vw, 38px);
  line-height: 1.14;
  letter-spacing: -0.03em;
  color: var(--fog);
}

.page-faq .faq-handoff-lead {
  margin: 14px 0 0;
  max-width: 52ch;
  font-size: 14px;
  line-height: 1.85;
  color: var(--steel);
}

.page-faq .faq-prep {
  list-style: none;
  margin: 22px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-prep li {
  display: grid;
  grid-template-columns: 10px minmax(0, 1fr);
  gap: 12px;
  font-size: 14px;
  line-height: 1.75;
  color: var(--fog);
}

.page-faq .faq-prep li::before {
  content: "";
  width: 8px;
  height: 8px;
  margin-top: 8px;
  background: var(--lime);
}

.page-faq .faq-contact-card {
  border: 1px solid var(--line-dark);
  border-top: 3px solid var(--orange);
  background: var(--ink-2);
  padding: 20px;
}

.page-faq .faq-contact-title {
  margin: 0 0 6px;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--orange);
  font-weight: 700;
}

.page-faq .faq-contact-line {
  display: grid;
  gap: 3px;
  padding: 12px 0;
  border-bottom: 1px solid var(--line-dark-soft);
}

.page-faq .faq-contact-label {
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--steel);
}

.page-faq .faq-contact-mono {
  font-family: var(--font-mono);
  font-size: 15px;
  line-height: 1.5;
  color: var(--fog);
  word-break: break-all;
}

.page-faq .faq-contact-text {
  font-size: 14px;
  line-height: 1.6;
  color: var(--fog);
}

.page-faq .faq-contact-note {
  margin: 14px 0 0;
  font-size: 12px;
  line-height: 1.75;
  color: var(--steel);
}

.page-faq .faq-contact-btn {
  margin-top: 18px;
  width: 100%;
  text-align: center;
}

/* ---------- 响应式 ---------- */

@media (min-width: 700px) {
  .page-faq .section {
    padding: 64px 0;
  }

  .page-faq .faq-head {
    padding: 28px 0 64px;
  }

  .page-faq .faq-scene {
    grid-template-columns: 56px minmax(0, 1fr) auto;
    align-items: start;
    gap: 20px;
    padding: 24px 0;
  }

  .page-faq .faq-scene-no {
    width: 36px;
    height: 36px;
  }

  .page-faq .faq-scene-link {
    grid-column: 3;
    grid-row: 1;
    margin-top: 6px;
    white-space: nowrap;
  }

  .page-faq .faq-step {
    grid-template-columns: 88px minmax(0, 1fr);
    gap: 32px;
    padding: 28px 0;
  }

  .page-faq .faq-contact-btn {
    width: auto;
    text-align: left;
  }
}

@media (min-width: 960px) {
  .page-faq .section {
    padding: 80px 0;
  }

  .page-faq .faq-head-grid {
    grid-template-columns: minmax(0, 1.4fr) minmax(0, 0.6fr);
    gap: 56px;
    align-items: start;
    margin-top: 32px;
  }

  .page-faq .faq-service-grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 0.82fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-handoff-grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-sec-head {
    margin-bottom: 38px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item,
  .page-faq .faq-toc-list a {
    transition: none;
  }
}
<<<END>>>